Production process: Orders typically take 1-3 business days, plus additional time for shipping, normally 10-14 business days. Some orders may take longer based on several factors including the amount of production time to customize your product, the size of the order, and the destination address.
We will process your request within 24-48 business hours of receipt of your return. Please note shipping costs incurred on your original order are not refunded upon return.
The shipping services will reuse their tracking numbers after 120 days so that every tracking number will show invalid after that period. We will not be responsible for any loss in shipping after 120 days.
If you are returning a package over $70, please use a trackable shipping service or purchase shipping insurance, for your benefit since we are not sure whether we will be able to receive your returned package or not.
*** NOTE: If you didn't have a satisfactory answer, feel free to shoot an email to service@traneing.com, We will make it right.
contact us at: service@traneing.com